Engineering & Operations

We don't just ship it. We run it.

Anyone can deploy a demo. The hard part is keeping real products alive, secure, and affordable, 24 hours a day, with a small team. This is how we do it.

24/7
production uptime target
10/10
mail deliverability score
100%
infra we operate ourselves
0
secrets in the codebase
Infrastructure

One stack, owned end to end.

We run our own servers and GPUs rather than renting everything, so we control cost, latency, and data. A small set of well-understood pieces, kept boring on purpose.

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Compute we own

Self-hosted application servers and GPU inference, with pay-as-you-go cloud inference as an overflow tier. We pay for burst, not for idle.

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Edge & routing

nginx as the single public door, Cloudflare in front for TLS, caching, and DDoS protection. Every internal service binds to localhost only.

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Data

Postgres and SQLite with WAL, uniform connection handling, checkpoint-on-shutdown, and nightly off-box backups. One registry owns every database handle.

Reliability

Built to stay up, and to recover.

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Health checks and alerts

Continuous polling of gateway, models, database writability, event-loop lag, memory, and provider health, with owner alerts on regressions and a public status page.

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Failover, not outages

Circuit breakers on every external provider. When a model or region degrades, traffic fast-paths to a healthy path instead of eating the timeout.

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Queues and backpressure

Bounded work queues with priority and drop-oldest-with-audit, so a flood of load slows down gracefully instead of falling over.

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Sharding-ready

State is partitioned so services scale horizontally without a rewrite, and every restart checkpoints cleanly so no work is lost.

Security & privacy

Least privilege, by default.

Secrets stay out of code

Credentials live in mode-600 environment files, never in the repository, and privileged operations are isolated to the one service that needs them. Payment card data goes straight to Stripe and never touches our servers.

Tenant isolation

Multi-tenant features authorize on ownership at every mutation, verified by adversarial testing, so one customer can never see or touch another's data.

Verified deliverability

Our mail runs with SPF, DKIM, and DMARC at enforce, rDNS aligned, and a perfect deliverability score, with domain-ownership verified over DNS before anything is provisioned.

Auditable actions

Automated moderation and administrative actions are logged with a clear trail and a real appeals path, because the ability to reverse a mistake matters as much as the action.

How we work

Small team, high leverage.

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Verify by observation

We test changes by driving the real flow and watching the result, not by trusting that it should work. If we say it's fixed, we saw it fixed.

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Boring where it counts

Ambitious products, conservative operations. We keep the moving parts few and well understood so the interesting risk stays in the product.

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Written down

Runbooks, deploy notes, and the reasoning behind decisions are recorded, so the system is understandable by whoever touches it next.

Careers

This is the kind of engineering we do.

If running real infrastructure and owning problems end to end sounds like your idea of a good time, come build with us.